A refurbished machine costs less to start, so what matters is how well it was reconditioned and what happens when something fails. Before you pay, read the warranty terms, watch a full test cycle, check the payment terminal and the sales software, and know who supplies stock and repairs.
Why buy a refurbished machine?
The main reason is the lower entry cost. AIVS sells refurbished machines: Topi Express from S$1,800 and AI Printbox from S$5,000. The same models already run at AIVS locations in Singapore, 14 for AI Printbox and 6 for Topi Express, so you can see one working before you buy. If you are weighing a new unit, ask the seller for its price and compare like with like.
What should the warranty cover?
Ask for the warranty in writing: how long it runs and what it excludes. AIVS gives a 1-year hardware warranty on AI Printbox and 6 months on Topi Express, with terms that apply, so ask for those terms before you pay. A new machine from another supplier may come with a different warranty, so compare the terms, not only the length.
How do you test a used machine?
Watch it complete a full customer cycle, the way a shopper would use it: choosing a design, paying and collecting the printed case on a phone case printer (about 3 minutes on AI Printbox), or a full clean on a helmet machine (about 5 minutes on Topi Express). Check the screen, the payment and the quality of the result.
What about payment and software?
Check which cashless payments the machine accepts and that you can see sales and stock from your phone. AIVS machines are cashless, and owners get a live dashboard with sales, devices and inventory.
Who supplies stock and fixes the machine?
Ask who supplies the consumables (phone cases for AI Printbox, disinfectant for Topi Express) and at what price, and who repairs the machine when it stops. AIVS offers a support plan from S$99 a month for maintenance and system support. See how owning an AIVS machine works.
Frequently asked questions
Is a refurbished vending machine worth buying?
It can be, if the price is lower, the machine has been properly reconditioned, and it comes with a written warranty and local support. Check those three things before you compare prices.
Does AIVS sell new machines?
The published AIVS prices are for refurbished machines. Ask AIVS on WhatsApp 8335 4865 about new units.
What warranty comes with an AIVS machine?
A 1-year hardware warranty on AI Printbox and 6 months on Topi Express. Terms apply, so ask for them before you buy.
The machines
AI PrintboxA self-service machine that prints a customer's own photo or a design onto a phone case in about 3 minutes. 14 machines in Singapore malls and Changi Airport.From S$5,000 · More details →
Topi ExpressA plug-in machine that disinfects, deodorises and sterilises a motorcycle helmet in 5 minutes for S$5. Built for motorcycle shops, petrol kiosks and detailing centres.From S$1,800 · More details →